Within a business day
Support
Account issues, feature help, something broken. A real person reads every email — the support inbox isn't triaged by a bot.
We didn't build one form that routes into the void. Pick the inbox that matches — you'll get a real person, and the SLA printed on the card is the one we actually hold ourselves to.
Humans online,
working hours IST.
One studio, in Bengaluru. Replies land in IST working hours — the inbox labels carry the SLA we actually hold.
Pick an inbox
Account issues, feature help, something broken. A real person reads every email — the support inbox isn't triaged by a bot.
Pricing negotiations for teams of 10+, annual contracts, procurement questionnaires, invoicing terms.
Moving from Buffer, Hootsuite, Later, Sprout, Typefully or Kit. We walk the first import with you, no meetings required.
Vulnerability reports and security questions. We don't hold SOC 2 or ISO 27001 today — the trust center explains what we do instead.
Stories, interviews, quotes. Logos and brand assets are in the press kit.
Integrations, co-marketing, agency partner programme.
Why not one form?
The universal “contact us” form is the anti-pattern of the customer-support era. Everything gets triaged by the same person, who's never the right one, which means your question takes three times as long to reach a reply.
We broke it into six routes, each landing in a domain-expert's inbox. Support gets the product owner on call that week. Sales gets the only person who can actually negotiate a contract. Security gets the engineer who wrote our incident response plan. No forwarding. No “we've escalated your ticket.”
The tradeoff is that you have to read six cards to pick one. That's worth it. Reading three sentences saves both of us forty-eight hours.
Physical addresses
Karnataka, India · UTC+5:30
Indiranagar, Bengaluru 560038
For legal notices: Aloha, Inc., c/o the Bengaluru address above. Registered in India.
Not urgent?
One email on Fridays. What we shipped, what we didn't, what we're reading. Zero push notifications to accompany it.